Title: Telecommunication Fraud
Trainer: Carlos Lowie (Unit Manager, Investigations, Belgacom)
Capacity: 20 pax
Seats left: REGISTRATION CLOSED
Duration: 2 days
Cost: (per pax) MYR2899 (early bird) / MYR3299 (non early-bird)

Overview

This course is focused on Telecommunications Fraud Department Professionals, Engineers, Consultants and Management. It teaches the techniques and methodology used to intentionally access a telecommunication service by using false identities with “no intention to pay”. As from 2001 the number of complaints regarding subscription fraud quintupled. 85% of all telecommunications fraud starts with a subscription fraud. This trend appears to be to biggest threat for the future as 50% of all fraud committed on the Internet at presen is subscription fraud related.

Intended audience

� Fraud department heads and engineers
� Telecommunication consultants
� Telecommunication company management

Prerequisities

Students should have a reasonable understanding of: Telco fraud & Areas of vulnerability, prepaid etc. Attendees are expected to bring their own notebooks.

Practical excercises

Each topic covered during the lectures will be illustrated during the practical sessions using actual case studies.

Course topics

Introduction to fraud:

� Introduction to fraud and telecom fraud
� Fraud and Revenue assurance
� Fraud Evolution
� New types of fraud

Fixed Network Fraud

� Common types of fixed network fraud
� Physical Attacks on interfaces
� Premium Rate Services Fraud
� Insider Fraud
� PBX/DISA Fraud
� Calling Card Fraud
� SS7 Attacks

Mobile Network Fraud

� The security of mobile networks
� Common types of mobile network fraud
� Physical Attacks on interfaces
� Encryption methods employed by operators and handset/SIM card manufacturers
� Mobile Network and Handdset interception
� Mobile Network Fraud and Risk Management

Subscription Fraud

� Introduction to subscription fraud
� Detection & identification of subscription fraud
� Commercial solutions for dealing with subscription fraud
� Risk mitigation techniques

Partnership fraud

� Introduction to partnership fraud
� Interaction models with operators, third party providers and commercial dealers
� Interactions & Interoperation fraud

Content & Added value services fraud

� Content risk and liability
� Content vaue chain fraud
� Payment mechanisms fraud
� Maintaining revenue streams through secure delivery channels

Fraud detection & prevention

� Overview of fraud process and fraudulent activities
� Introduction to fraud management systems
� FMS Functionalities

---

About Carlos

Carlos Lowie joined Belgacom�s Corporate Security in 1997 after 6 years in military intelligence and 13 years in Insurance. Since 1999 be has been the Unit Manager of the �Investigations� department responsible for internal telecom fraud investigations, fraud management system (FMS), internet fraud and lawful interception. He has been a member of ETNO - Working Group Fraud & Network Security and a member of FIINA�s Executive Committe since 2003, chair person of the Intelligence & Analysis sub-committee since 2005. He has spoken and presented at numerous conferences on telecommunications fraud (or internal fraud) all over the world.